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most asked questions

How much is shipping fee?

Standard shipping 3 - 5 business days: NZD 5.99

Express shipping 1 - 2 business days: NZD 7.50

Do you offer free shipping?

Absolutely! For orders NZD70 & above

When and where will my order shipped from?

We want our customers to receive their k-beauty products now! All orders will be processed as soon as you placed an order.

​- A confirmation email will be sent right after order is placed.

​- Once order is dispatched, your tracking number will be sent via email.

Your order will be blown to your doorstep from windy Wellington.

What shipping courier do you use?

Bebyhada is in partnership with NZPOST.

How long is the estimated delivery?

Standard shipping: 3 - 5 business days

Express shipping: 1 - 2 business days

International orders: 3 - 10 business days

Is Click & Collect available?

Yes, it is available! During checkout, please select "Click & Collect"

​Once your order is ready, you will be sent a confirmation email with details to pick up your order. 


loyalty points

What are beby points?

"beby points" are rewards earned by bebyhada customers with every purchase made. You will get 3 beby points with every $1 purchase.

You must become a member to be eligible for the points.

What do I get after I have signed up?

- Once you sign up to create an account with us, you will get +100 points

- 3 points with every $1 purchase

- Follow us on Instagram: +100 points

- Enter your birthday: +500 points (You must update your birthday 30 days prior in order to enjoy this reward)

How do i enter my birthday to get the points?

You must login in order to do this. Only you can update your birthday. Click the "Rewards" button.

What can I get by collecting beby points?

We love spoiling our customers so when you meet a certain amount of beby points, you'll be eligible to redeem vouchers:

​500 points = $5 off 

1000 points = $10 off 

Should you have any questions beyond, please don't hesitate to contact us on Instagram @bebyhadanz or email at

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